GAII LCD AIO Technical Support

We would like to help you kickstart your GAII LCD AIO.

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Before reporting issues with your Galahad II LCD, please ensure the following:
1. Confirm that the USB Type-C header on the pump is securely connected, ensuring it clicks into place without any gaps. (Reference)
2. Plug the 9-PIN USB header directly to the motherboard. Some splitters may not provide enough signal, so a direct connection is recommended.
3. Update to the latest versions of L-Connect 3 (v2.x.x) and GA II LCD firmware. Download here 

GAII LCD AIO Technical Support

1. Provide screenshot of USB Device Manager (show expended view)
See examples below:

2. Provide screenshot on L-Connect 3 (System Info -> System Specs)
See examples below:

3. Provide screenshot on L-Connect 3 (Settings -> Update)
See examples below:

If the video exceeds 50MB, please provide upload video on cloud and provide us the link to the video