FAQ & Tech Support

CASE

LANCOOL 205

Can Noctua NH-D15 fit in LANCOOL 205?

Noctua NH-D15 : Width 161 mm / Height 165 mm.
NH-D15 could not fit in with Lancool 205 ATX.

What kind of screws go in to the standoffs for the motherboard?

The screw is M3 thread x Length 6.5mm.

How much is the clearance of the front radiator mounting space?

If assemble the radiator behind the front removable
fan bracket, the max thickness (with fan) would be 46.6mm.

What are the dimensions of the glass panel its self?

LANCOOL 205 glass panel: Height 375.6mm X Width 380.5mm x thickness 4mm
LANCOOL 205M glass panel: Height 380.6mmX Height 377.6mm x thickness 4m

LANCOOL II

What's the clearance for a top mounted radiator of LANCOOL II?

The clearance for top radiator with fans is 55mm (max.)

Can't find accessory box in LANCOOL II.

The accessory box is in the HDD tray

How to sync ARGB of LANCOOL II to motherboard?

Push M button 7 times that comes to the 8th mode to sync the motherboard.

Type-C installation holes are too large on both sides to screw in.

Please screw the top one from the other side

What is the maximum size of CPU air cooler for a 135mm wide GPU at vertical installation with lan II-1X?

A CPU air cooler within 120mm wide would fit.

LANCOOL II MESH RGB

How to sync ARGB of LANCOOL II Mesh to motherboard?

Push M button 7 times that comes to the 8th mode to sync the motherboard.

Can I utilize the reserved ARGB cable from front IO for AIO pump ARGB LEDs?

Yes, the reserved ARGB header from front IO could be used for not just LED strip. With the help of adaptor included in Galahad AIO, you could connect the reserved ARGB output with AIO pump ARGB connector.

Can I use splitters and connect more fans to front IO?

Yes, the ARGB connector on the front IO supports up to 90 LED beads. Each LANCOOL II Mesh ARGB fans has 8 beads. 

UNI FAN can't fit on top of the PSU shroud.

You have to install the UNI FAN seperatly to fit on the PSU shroud.

What is the maximum size of CPU air cooler for a 135mm wide GPU at vertical installation with lan II-1X?

A CPU air cooler within 120mm wide would fit.

How many LED beads are there in one fan?

Each LANCOOL II RGB Mesh fan has 8 beads.

How many beads does 5v3pin output on front IO supports?

This specific header support 19 LEDs

O11D

What type is O11D Razer Type C cable

Providing USB 3.2 Gen 2 x 1 (10G) cable.

My glass has scratch when I open the box

The protect sheets are on both sides , please make sure to remove the inside one as well.

What is the screw size for SSD back plate? I lost mine.

Screw size is 6#32, length 7.5mm

O11D XL

Can't find accessory box in O11D XL.

The accessory box is in the HDD tray.

How to sync ARGB of O11D XL to motherboard?

Push M button 7 times that comes to the 8th mode to sync the motherboard.

What is the screw size that holds SSD back plate? I lost mine.

Screw size is 6#32, length 7.5mm

O11D MINI

I want to mount my rear 120mm fan on vertical GPU kit, what is the maximum height clearence for the GPU?

130mm, not limited without 120mm rear fan

What is the PCIE slot thumbscrew size?

Screw size is 6#32

OTHERS

Is it possible to buy a tempered glass to interexchange the aluminum side panel for TU150?

They are not compatible due to the thickness differences.

Is there any metal panel available?

Not available for purchase

Where can I get extra rubber grummets?

Not available for purchase

I broke my glass, where I can buy another one?

Please contact us via warranty claim form. Tech support team will help you out.

ACCESSORIES

UNI FAN SL

Which fan header shall I connect to?

  • Recommend you connect the controller’s PWM cable to the system/chassis fan header (not the CPU nor pump fan header).
  • You could wire the fan’s PWM cable to the CPU header directly if you use UNI FANs for your AIO.
  • View

Which software shall I download for UNI FAN SL fans?

Please download L-Connect 3 . Settings > Update -> Update the controller to the latest version. Please do not use your PC during the update proccess.

How to check if UNI FAN is connected to PC or not?

- Check your [Computer Management] → [Device Manager]
- If your MB detected UNI FAN, it would show [LIAN LI] under [Universal Serial Bus Device]
- If there are error under [Universal Serial Bus Controllers], please contact your MB company for help.
-Check if all 3 cables of the controller are correctly connected to the MB. Switch another USB2.0 header if necessary.
view

I don't have enough RGB port and I don’t want my fans sync to MB, do I need to connect the 5V ARGB cable?

If you are not connecting 5V ARGB cable from the controller, you can only control the RGB from L-Connect.

I am using a Asus motherboard, device maneger detected LIAN LI, but L-Connect can't control the fan.

Please donwload the following software to remove ASUS Armoury Crate software from your computer before you install Lconnect .
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

After you remove it , please restart your computer ,and install L-connect app.

Run the L-connect ,and see if the ARGB can be control .

Install ASUS Armoury Crate software to your system after L-connect works on your computer .
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Selected PWM mode on L-Connect or L-Connect 2, but fan speed doesn't sync to motherboard.

Please enter your MB BIOS and select the connected fan header to PWM mode (not DC mode nor Auto mode).
View example.

The new UNI FAN SL comes with a sticker, can I get an extra one or buy one?

Fan stickers are not available seperatly.

I'm using AMD X570 & B550 mobo and can't control L-Connect

Please go to your brand motherboard website to update BIOS, the version in the BIOS shall include“AMD AGESA ComboV2 1.2.0.2

L-Connect blocks the short-cut of the key board. Such as CTRL+SHIFT+T…

Please follow guidebook Situation 2 (p.12~18) to update firmware of SL controller to use L-Connect 2 to control and fix the problem.

I am using Gigabyte B550 series motherboard ,device maneger detected LIAN LI, but L-Connect can't control the fan.

Please follow guidebook Situation 2 (p.12~18) to update firmware of SL controller to use L-Connect 2 to control and fix the problem.

The led color of UNI FAN SL and AL suddenly change to a different color after using a while.

UNI FAN Connecttion Pad
UNI FAN Connecttion Pad
There might be some dirt on the pin to pad connection. Please disconnect the fan and clean the pin to pad connection with alcohol or eraser.

UNI FAN AL

Which software shall I download for UNI FAN AL fans?

Please download L-Connect 3 . Settings > Update -> Update the controller to the latest version. Please do not use your PC during the update proccess.

Can I use SL120 controller for AL120?

No, they are not compatible.

Selected PWM mode on L-Connect 2, but fan speed doesn't sync to motherboard.

Please enter your MB BIOS and select the connected fan header to PWM mode (not DC mode nor Auto mode).
View example.

Which fan header shall I connect to?

Recommend you connect the controller’s PWM cable to the system/chassis fan header (not the CPU nor pump fan header).
You could wire the fan’s PWM cable to the CPU header directly if you use UNI FANs for your AIO.
View

I don't have enough RGB port and I don't want my fans sync to MB, do I need to connect the 5V ARGB cable?

If you are not connecting 5V ARGB cable from the controller, you can only control the RGB from L-Connect or L-Connect 2.

The led color of UNI FAN SL and AL suddenly change to a different color after using a while.

UNI FAN Connecttion Pad
UNI FAN Connecttion Pad
There might be some dirt on the pin to pad connection. Please disconnect the fan and clean the pin to pad connection with alcohol or eraser.

UNI FAN SL INFINITY

Fresh installed UNI FAN SLIN120, the RGB glows, but fan doesn't function.

Fan not turning is normal, please install L-Connect 3 and update SL-INF firmware to control the fan speed.

There are two SATA cable, which one should we plug?

Recommend to plug both on different SATA cable, as close to the PSU as possible, do not connect other device to the same SATA cable.

How to set fans to PWM mode?

Go to Fan / Pump RPM page and turn on MB mother sync

Strimer Plus

How to sync Strimer plus 24 pin ARGB to my motherboard?

Push and hold M1 button for 3 seconds.

Strimer Plus V2

How many extention cables can be connected to the controller?

One controller only supports 1 motherboard cable (24-PIN) + 1 GPU cable (8-PIN or 3×8-PIN)

Strimer Plus V2 8-PIN and 3×8-PIN only supports a 5V ARGB header to motherboard, but the motherboard doesn't have enough 5V ARGB header.

Please purchace a exclusive controller box (included in 24-PIN as well), if there is no need to sync lighting effects to motherboard, don't need to connect the 5V ARGB header to the motherboard.

SOFTWARE

L-Connect

L-Connect is not functioning

Please make sure to run L-Coneect as Administator

L-Connect went back to defult mode after restart

The settings are written in L-Connect software, you have to run L-Connect to get your settings.
Please set L-Connect running as the computer starts. Following steps:
Click [Windows] + [R]
Enter : [shell:startup]
Click [OK]
Copy your [L-Connect] to [Startup] file
Restart your PC
View

Can't control fan lighting via L-Connect, and have installed ASUS Armoury Crate software.

There might be some blocks between the software. Following steps guides you to solve the block.

  1. Remove your L-Connect 2
  2. Please download https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip to uninstall ASUS Armoury Crate software
  3. Restart your PC
  4. Install L-Connect 2 and run to test if all the fan lighting and speed can be controlled
  5. If yes, please install back ASUS Armoury Crate software https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

How to control LED strip/ Galahad AIO by L-Connect?

Please use ARGB Cable Kits to connect other ARGB products to UNI HUB for L-Connect to control the LED color.

L-Connect 2

I have connected my UNI FAN SL120, but L-Connect 2 didn't detect device.

  1. Check device managers :
    if detected LianLi or LianLi-UNI FAN-SL-v1.0
    or LianLi-UNI FAN-SL-v1.1 , please update firmware.
  2. L-Connect 2 Error:Controller is not detected.
    Click here to Download Guidebook and follow
    Situation 2 (p.12~18) to update firmware of SL controller.

Can't control AL120 lighting via L-Connect 2, and have installed ASUS Armoury Crate software.

There might be some blocks between the software. Following steps guides you to solve the block.
  1. Remove your L-Connect 2
  2. Please download to uninstall ASUS Armoury Crate software
  3. Restart your PC
  4. Install L-Connect 2 and run to test if all the fan lighting and speed can be controlled
  5. If yes, please install back ASUS Armoury Crate software.

0 RPM on L-Connect 2 for AL120 and SL120

0 RPM on L-Connect 2 for SL120 and AL120 Please install fan_HAL seperatly. Steps as follow:
  1. Close and exit L-Connect 2.
  2. Click here to download this file and extract (there are 2 files)
  3. Run fan_HAL install_bat

L-Connect 3

How to turn off all the LEDs?

Two ways to turn off:
  1. Set brightness to 0%.
  2. Set as black color.

Automation update failed.

If firmware update failed, please try update manually. Guide for manual update firmware.

Can control Galahad AIO pump?

No, we recommend connecting the pump header to MB directly.

Does L-Connect 3 support STRIMER PLUS?

To recognize STRIMER PLUS in L-Connect 3 requires a new controller, for more information please view STRIMER PLUS V2.

Can't succesfully sync RGB to motherboard, I have installed a third party software, ex. SignalRGB...

Third party software is conflict to L-Connect 3, which cause uncontrollable issue. Please remove third party software to control with L-Connect 3.

Just updated to L-Connect 3 from L-Connect 2 or L-Connect 1, L-Connect 3 can't control anything.

Please make sure

  1. Completely remove L-Connect or L-Connect 2. Check detail guide here
  2. Update the firmware of the controller (Settings > Update)
  3. Restart your PC after all the installation

TECH SUPPORT

CAN’T FIND THE SOLUTIONS ?

Please fill the form to describe your problems, our staff will reply you directly within five days.

Technical Question Form
How to Find Serial Number. The ticket would not be considered valid without Serial Nr., and the value can not be null.
Please double check the color of defected device

L-Connect System Environment

Previous Condition:
Controller installed
For Example : ASUS Aura Sync 1.07.84
Reboot and check BIOS version
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