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Warranty Claim

We offer replacement service for Lian Li products that are still in warranty period.
Please attach purchase receipt and pictures along with description of issues facing, our staff will reply to you within 72 hours during business days.

For consumer checking out stocks of Lian Li products, please go to Where to buy form.

We welcome any youtubers, instagrammers or any other social media platform users to work with us.
Please fill out the form to let us know more about your plan for possible cooperation, thank you!

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L-Connect System Environment

Reboot and check BIOS version
For Example : ASUS Aura Sync 1.07.84
* [Only if you are using L-Connect 2] Find your FanHal_x64.dll / FanHal_x86.dll version under the path “C:/Program Files->ENE->Aac_ENE_FAN_HAL->x64->FanHal_x64.dll” or “C:/Program Files->ENE->Aac_ENE_FAN_HAL->x86->FanHal_x86.dll”
* [Only if you are using L-Connect 2] Find your AceHal_x64.dll / AceHal_x86.dll version under the path “C:/Program Files->ENE->Aac_ENE_FAN_HAL->x64->AacHal_x64.dll” or “C:/Program Files->ENE->Aac_ENE_FAN_HAL->x86->AacHal_x86.dll”
Maximum upload size: 1MB
Maximum upload size: 2MB
Maximum upload size: 2MB
Maximum upload size: 2MB

Your Info

Entry without full name will not be considered a valid RMA request.
Maximum upload size: 15MB