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Warranty Claim

We offer replacement service for Lian Li products that are still in warranty period.
Please attach purchase receipt and pictures along with description of issues facing, our staff will reply to you within 5 business days. We only replace broken item, please preserve all remaining working items of your product.

For consumer checking out stocks of Lian Li products, please go to Where to buy form.

We welcome any youtubers, instagrammers or any other social media platform users to work with us.
Please fill out the form to let us know more about your plan for possible cooperation, thank you!


How to Find Serial Number. The ticket would not be considered valid without Serial Nr., and the value can not be null.
Please double check the color of your defected device.

L-Connect System Environment

Previous Condition :
Controller installed
For Example : ASUS Aura Sync 1.07.84
Reboot and check BIOS version
Maximum upload size: 5MB
Maximum upload size: 5MB

Your Info

Reminder : Entries without full name will not be considered a valid ticket at our end after submission.
Maximum upload size: 15MB